OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

IS CASH ON DELIVERY (COD) AVAILABLE?

Yes, COD is available and we ship pan India.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

The order usually takes 5-7 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please CONTACT US on our helpline number r +91 8240078306 where our Customer support team is available 24*7  (Monday to Sunday). Reach out to us whenever you feel the need.

HOW WOULD I KNOW IF MY ORDER IS PLACED?

You will get a confirmation of the placed order on your registered email ID. Besides, we will further notify you with the tracking ID once it is dispatched from our warehouse.

ARE THERE ANY ADDITIONAL CHARGES FOR RETURNS EXCHANGE?

For an incorrect order delivered, it will be a free exchange or full amount refund. For a correct order delivered, a reverse shipping fee of ₹ 200/- will be charged on the new exchange or will be deducted from the refund amount.

An incorrect order includes delivery of the incorrect size, color, and product originally ordered, as well as defected products.

HOW TO PLACE AN EXCHANGE REQUEST?

We are just one click away from any assistance you might need:

Exchanges and Returns: https://akiks.in/returns-policy/

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS