Support Policy

Free Shipping Across India.

• Order Confirmation

After placing an order, you will receive an order confirmation email and a WhatsApp message at the contact details provided. This ensures you are informed as soon as your order is successfully placed.

• Order Tracking

To keep you updated, we will send you the tracking information via WhatsApp within 24-36 hours of placing your order. This way, you can track your shoes as they make their way to you.

• Delivery Time

We estimate a delivery time of 7-10 working days for most orders. Delivery times can vary based on your location:

Delivery times may be longer depending on the state, area, or pincode.

Some locations, particularly in Sundarban and Medinipur, may not be serviceable by our courier partners. We will notify you if this affects your order.

Please note, that weekends, festivals, national holidays, courier company strikes, or any other unforeseen circumstances may impact delivery timelines.

• Customer Support

If you have any questions or concerns about your order, our Customer Support Team is here to help! You can reach out to us on Instagram between 10:00 AM and 6:00 PM, Monday to Saturday.